Англо-русский экономический словарь.
Customer service training — refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Contents 1 Audience 2 Content 3 Methodology 4 … Wikipedia
Customer Service — The process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in… … Investment dictionary
Customer proprietary network information — (CPNI) is the data collected by telecommunications companies about a consumer s telephone calls. It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and any other information… … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
customer representative — UK US noun [C] ► (also customer service representative) COMMERCE a person whose job is to deal with a business s customers: »If you have a question about your account, contact one of our customer representatives. ► IT a person who represents the… … Financial and business terms
the customer is always right — ► used to emphasize that, in business, it is very important not to disagree with a customer or make them angry: »Our customer service representatives are trained to believe in the old saying that the customer is always right. Main Entry:… … Financial and business terms
United States Postal Service — This article is about the government agency. For individual post offices, see U.S. Post Office (disambiguation). For the cycling team, see Discovery Channel Pro Cycling Team. USPS redirects here. For the non profit boating safety and education… … Wikipedia
Cheshire Fire and Rescue Service — area Coverage Area Cheshire … Wikipedia
Optimum Online — (OOL) is a broadband Internet service provider subsidiary of Cablevision. Optimum Online serves some parts of the New York City metropolitan area, the Bronx, Brooklyn, Westchester, and parts of the states of New York, New Jersey, Connecticut, and … Wikipedia
AOL — For other uses, see AOL (disambiguation). AOL Inc. Type Public company Traded as NYSE: AOL … Wikipedia
Medicare (United States) — President Johnson signing the Medicare amendment. Former President Harry S. Truman (seated) and his wife, Bess, are on the far right … Wikipedia
